I'm happy to offer FREE SHIPPING for all orders over $100 USD in North America.
Most products from Pander are made-to-order, which means your product needs to be produced after you order it. This helps avoid overstocking products that don’t sell and reduces waste. I'm only one person, so holding stock (and having to ship everything out myself, especially from Canada, isn't possible for me!)
How long will my order take to arrive?
Different products take different amounts of time to arrive based on several factors! Certain products are "made-to-order" meaning they are produced once I get your order, this takes longer and depending on the product can be anywhere from 1 week for things like t-shirts to up to 4 weeks for products like my knit sweaters. Other products, such as my swimwear and underwear, are produced in advance and will ship directly from me here in Toronto. My goal is to be able to have more products in stock here in my small apartment, but as of right now due to space limitations (and budget!) I need to stick to the made-to-order method for many products.
All of my shipping methods include tracking. Note that the quality of tracking may differ for some local carriers.
Do you ship worldwide?
Aside from a few select countries (Cuba, Syria, North Korea, etc.) Pander ships worldwide.
There are fulfillment centres in many countries so I try to have your order produced in the fulfillment centre closest to you. So for example, even though we are a North American company, European orders should not take significantly longer than orders in the US, Canada, and Mexico.
Fulfillment locations currently include:
- Charlotte, North Carolina
- Riga, Latvia
- Tijuana, Mexico
- Barcelona, Spain
- Toronto, Canada
- Hong Kong, China
Will all my items ship together?
Probably not! Some orders come from me personally in Toronto and others come from fulfillment centers. Certain products can only be fulfilled at certain centers, so they may have to ship separately for this reason as well.
