Shipping & Fulfillment

We are happy to offer FREE SHIPPING for all orders over $100 USD worldwide. That includes you!

All products from Pander are made-to-order, which means your product needs to be produced after you order it. This helps avoid overstocking products that don’t sell and reduces waste. I'm only one person, so holding stock (and having to ship everything out myself, especially from Canada, isn't possible for me!)
 
How long will my order take to arrive?

Fulfillment time is the time it takes to make your ordered product. Our fulfillment time is a maximum of 7 business days, with more than 50% of our orders being shipped within 3 business days.
Fulfillment time doesn't include shipping. To get an idea of how long an order will take to reach its destination, combine the estimated fulfillment time with the estimated shipping time (dependent on your location).
All of our shipping methods include tracking. Note that the quality of tracking may differ for some local carriers.

 

Do you ship worldwide?

Aside from a few select countries (Cuba, Syria, North Korea, etc.) Pander ships worldwide.
There are fulfillment centres in many countries so we try to have your order produced in the fulfillment centre closest to you. So for example, even though we are a North American company, European orders should not take significantly longer than orders in the US, Canada, and Mexico.

Fulfillment locations currently include:
  • Charlotte, North Carolina
  • Riga, Latvia
  • Tijuana, Mexico
  • Barcelona, Spain
  • Toronto, Canada
  • Hong Kong, China

Will all my items ship together?

There are some products that we'll ship separately due to packaging differences (coffee mugs specifically, enamel pins), or staggered fulfillment times. Certain products can only be fulfilled at certain centers, so they may have to ship separately for this reason as well.